ABOUT US
OUR STORY
Vellour Nyambiya, a compassionate and devoted individual who has always had a strong desire to make a difference in the lives of others, was the driving force behind the creation of the organisation.
Vellour had personally experienced the problems and hardships that her community’s elderly and individuals with disabilities faced. She saw a substantial gap in the provision of high-quality care and support services. Her steadfast determination to solve this problem and make a good difference inspired her to develop Safe Hands Professional Care.
Vellour, armed with her dedication and compassion, did extensive research into the healthcare profession. She learned about the many aspects of caring and the many challenges that families and people seeking care and support encounter. Vellour’s dedication to providing excellent care prompted her desire to develop an organisation that would not just meet but surpass these standards.
OUR MANAGEMENT
Safe Hands Professional Care’s management is committed to offering high-quality care services while maintaining the highest level of safety. We prioritise our clients’ well-being and provide a secure and pleasant atmosphere for everybody.
To do this, we follow stringent safety rules and requirements in all of our activities. Furthermore, our management emphasises the necessity of team communication and cooperation. We think that offering effective and safe hand professional care services requires a well-coordinated workforce. We guarantee that each team member is well-informed and prepared to manage any issue that may emerge through good communication.
OUR CARERS
Safe Hands Professional Care’s carers are of the highest quality and genuinely outstanding. We take great pleasure in identifying and recruiting only the most capable and caring people to provide care. A complete screening procedure, including background checks, reference checks, and in-depth interviews, is in place to ensure that only people with the highest level of credentials are employed.
Furthermore, our carers are not only highly competent but also very caring. They really want to make a difference in the lives of the people they care about. Carers go above and beyond to make sure you or your loved ones are not just physically healthy but also emotionally supported and valued.
OUR MISSION
Our mission is simple: to work with the vulnerable individuals who have been entrusted to us, step by step, day by day, to help them reach their full potential. Our competent workers and care experts work in customised surroundings to support them in making gradual, incremental changes.
We closely evaluate each of our residents’ progress and make modifications to their specific development goals as needed. We take the lead in consulting with carers and families, as well as incorporating relevant organisations and authorities, to design appropriate care around the specific requirements of individuals we care for.
OUR VALUES
Safe Hands Professional Care believes in compassion’s power. We understand that everyone has different demands and problems. Empathy, compassion, and respect in every contact create a supportive atmosphere that builds trust and understanding. Our carers are trained to actively listen, assist emotionally, and customise care for each client.
Integrity underlies our company. We strive for honesty, integrity, and professionalism. Our carers operate ethically and confidentially. We develop client trust and team responsibility by acting with honesty.
Safe Hands Professional Care strives for excellence in all we do. We seek to deliver industry-leading healthcare services. Our carers get extensive training to keep current on healthcare advances. We invest in resources and technology to provide efficient, effective, and personalised care. Through continual development, we aim to surpass customer expectations and increase their well-being.
Collaboration and mutual strength are important to Safe Hands Professional Care. Teamwork fosters support, collaboration, and coherence in our organisation. We emphasise open communication, seek varied opinions, and encourage team members to share ideas and information. Collaboration lets us deliver complete care and coordinate services effortlessly.
Safe Hands Professional Care emphasises respect in all relationships. Our customers and staff are diverse, so we create an inclusive atmosphere where everyone feels respected and understood. We respect the dignity and autonomy of the individuals we serve and their preferences. Our well-trained carers offer culturally competent care in a discrimination-free environment.
